Embed specialists, not generalists.
Staff augmentation for teams that need a specific skill set for a defined stretch of the roadmap — not a headcount commitment.
CX Architects
Solution Engineers
Studio Developers
WFM Specialists
QA Specialists
Business Analysts
Project Managers
Program Managers
Every specialist above works NICE CXone and Cognigy engagements exclusively — placed individually to fill a gap, or as a full pod for a complete implementation.